Complaints Procedure

We aim to provide high quality services. However, if you have a complaint about any of our services, tell us about it. We will take your complaint seriously and treat it in confidence. Contact any of the staff or ask to speak to Mark McKelvey directly.

In the unlikely event that your complaint is not resolved you may take the matter further by contacting:

Complaints Office
Health and Social Care Board HQ
12-22 Linenhall Street
Belfast, BT2 8BS

The Ombudsman
Freepost BEL 1478
Belfast, BT1 6BR

The Genreal Dental Council regulates dental professionals in the UK. They can be contacted at